---
title: "Shoppers Want AI Help but Demand Final Say in Purchases"
date: 2026-08-31
source: http://www.bing.com/news/apiclick.aspx?ref=FexRss&aid=&tid=6a95bc1ed5be44ed94f271a5936404d6&url=https%3a%2f%2fwww.msn.com%2fen-us%2fnews%2fother%2fshoppers-want-ai-help-but-demand-final-say-in-purchases%2far-AA2bhSod&c=2756217613904992165&mkt=en-us
description: "A consumer survey from NMI reveals a gap between what the industry is pushing for in agentic commerce and what consumers expect."
---

# Shoppers Want AI Help but Demand Final Say in Purchases

A consumer survey from NMI reveals a gap between what the industry is pushing for in agentic commerce and what consumers expect.

*Published: 2026-08-31*
