---
title: "Pensacola launching AI agent 'Penny' to field 311 calls"
date: 2026-07-01
source: http://www.bing.com/news/apiclick.aspx?ref=FexRss&aid=&tid=6a45cb6e25104dd8a23f8d7e7de689a8&url=https%3a%2f%2fwww.yahoo.com%2fnews%2fus%2farticles%2fpensacola-launching-ai-agent-penny-204329443.html&c=9633311338814702328&mkt=en-us
description: "City Administrator David Stafford said the AI agent is the first of other AI initiatives the city is considering."
---

# Pensacola launching AI agent 'Penny' to field 311 calls

City Administrator David Stafford said the AI agent is the first of other AI initiatives the city is considering.

*Published: 2026-07-01*