---
title: "AI agents are smart – they just have no idea what you did before you opened the chat"
date: 2026-06-11
source: http://www.bing.com/news/apiclick.aspx?ref=FexRss&aid=&tid=6a2afd82ebe74c27879aa7c3cda4f650&url=https%3a%2f%2fwww.reuters.com%2fplus%2fraising-your-profile-worldwide%2fai-agents-are-smart-they-just-have-no-idea-what-you-did-before-you-opened-the-chat&c=5677305007984951901&mkt=en-us
description: "Customers don’t mind a human asking for their booking number, but they hate it when an AI agent does  A human at the airline check-in counter will confirm your destination even if your boarding pass ..."
---

# AI agents are smart – they just have no idea what you did before you opened the chat

Customers don’t mind a human asking for their booking number, but they hate it when an AI agent does  A human at the airline check-in counter will confirm your destination even if your boarding pass ...

*Published: 2026-06-11*