---
title: "ServiceNow CEO Bill McDermott: Silicon Valley is getting enterprise AI wrong"
date: 2026-05-13
source: http://www.bing.com/news/apiclick.aspx?ref=FexRss&aid=&tid=6a047f1fa08045b5a0b72a1ec02f111f&url=https%3a%2f%2fwww.fastcompany.com%2f91540111%2fservicenows-bill-mcdermott-insists-silicon-valley-is-getting-enterprise-ai-wrong&c=10940602422523866477&mkt=en-us
description: "As investors panic over an AI-driven “SaaSpocalypse,” the legend enterprise software CEO explains what AI agents can and can’t do, the industry’s biggest moat, and his 'Goldilocks formula' for pricing ..."
---

# ServiceNow CEO Bill McDermott: Silicon Valley is getting enterprise AI wrong

As investors panic over an AI-driven “SaaSpocalypse,” the legend enterprise software CEO explains what AI agents can and can’t do, the industry’s biggest moat, and his 'Goldilocks formula' for pricing ...

*Published: 2026-05-13*