---
title: "As AI creeps into telecoms, call centre agents worry they'll be replaced"
date: 2026-05-08
source: http://www.bing.com/news/apiclick.aspx?ref=FexRss&aid=&tid=69fdaec1e2604c05a7e992bd159c39f2&url=https%3a%2f%2fwww.msn.com%2fen-ca%2fnews%2fcanada%2fas-ai-creeps-into-telecoms-call-centre-agents-worry-theyll-be-replaced%2far-AA22FzCZ&c=10371304448793067266&mkt=en-us
description: "Some call centre agents at a major Canadian telecom company say they fear for their jobs as AI takes an increasing presence in their workplace. A Telus employee in B.C. says a company requirement to ..."
---

# As AI creeps into telecoms, call centre agents worry they'll be replaced

Some call centre agents at a major Canadian telecom company say they fear for their jobs as AI takes an increasing presence in their workplace. A Telus employee in B.C. says a company requirement to ...

*Published: 2026-05-08*