---
title: "Putting AI to work: AWS unveils agentic enhancements for Connect and Quick alongside new alliance with OpenAI"
date: 2026-04-28
source: http://www.bing.com/news/apiclick.aspx?ref=FexRss&aid=&tid=69f11e8ac77448e8844d7a12ffb24506&url=https%3a%2f%2fsiliconangle.com%2f2026%2f04%2f28%2fputting-ai-work-aws-unveils-agentic-enhancements-connect-quick-alongside-new-alliance-openai%2f&c=6332901947660219288&mkt=en-us
description: "AI up the software stack, while forging a new partnership with OpenAI Group PBC. The cloud giant released new customer support services for Amazon Connect that focused on healthcare, supply chain ..."
---

# Putting AI to work: AWS unveils agentic enhancements for Connect and Quick alongside new alliance with OpenAI

AI up the software stack, while forging a new partnership with OpenAI Group PBC. The cloud giant released new customer support services for Amazon Connect that focused on healthcare, supply chain ...

*Published: 2026-04-28*