---
title: "Human agents double-check what AI tells them, UJET survey finds"
date: 2026-04-22
source: http://www.bing.com/news/apiclick.aspx?ref=FexRss&aid=&tid=69e9249776234c42bce6c46325d594fd&url=https%3a%2f%2fwww.nojitter.com%2fcontact-centers%2fhuman-agents-double-check-what-ai-tells-them-ujet-survey-finds&c=10851191939746192064&mkt=en-us
description: "Beyond surveying contact center agents, UJET expanded its product portfolio, extended its Google partnership and bought an analytics firm."
---

# Human agents double-check what AI tells them, UJET survey finds

Beyond surveying contact center agents, UJET expanded its product portfolio, extended its Google partnership and bought an analytics firm.

*Published: 2026-04-22*