---
title: "Why Your AI Is Confidently Wrong, And How To Fix It"
date: 2026-04-20
source: http://www.bing.com/news/apiclick.aspx?ref=FexRss&aid=&tid=69e627f814f64004b1609d1309a46b2e&url=https%3a%2f%2fwww.forbes.com%2fcouncils%2fforbestechcouncil%2f2026%2f04%2f20%2fwhy-your-ai-is-confidently-wrong-and-how-to-fix-it%2f&c=8375002565982045292&mkt=en-us
description: "Consider this gap: an AI agent citing a 2024 refund policy, a human agent citing the 2026 rule and a customer who trusts neither."
---

# Why Your AI Is Confidently Wrong, And How To Fix It

Consider this gap: an AI agent citing a 2024 refund policy, a human agent citing the 2026 rule and a customer who trusts neither.

*Published: 2026-04-20*