---
title: "RingCentral Puts AI and Human Agents on 1 Contact Center Dashboard"
date: 2026-10-28
source: http://www.bing.com/news/apiclick.aspx?ref=FexRss&aid=&tid=6ae247cbc07c4fb689986dc17a5d3d2c&url=https%3a%2f%2fwww.cmswire.com%2fcontact-center%2fringcentral-puts-ai-and-human-agents-on-one-contact-center-dashboard%2f&c=14729062087816008727&mkt=en-us
description: "RingCX now puts AI agents in the same live supervisor view, quality rubric and staffing forecast as human agents."
---

# RingCentral Puts AI and Human Agents on 1 Contact Center Dashboard

RingCX now puts AI agents in the same live supervisor view, quality rubric and staffing forecast as human agents.

*Published: 2026-10-28*